Privacy Policy

 

At Barka Collective, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

Personal Information We Collect

When you visit our website or place an order, we may collect certain personal information including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through our payment providers)

This information is used to process and fulfil your orders, communicate with you about your purchase, and provide customer support.

Website Usage Information

When you browse our website, we may automatically collect certain information about your device and activity, including:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on pages

  • Referring websites

This information helps us understand how customers use our website so we can improve the shopping experience.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse website traffic.

These cookies help us understand customer behaviour and improve our website functionality.

You can adjust your browser settings to refuse cookies if you prefer.


Third-Party Services

We may use trusted third-party services to help operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment providers for secure transaction processing

  • Shipping providers such as Australia Post

  • Analytics tools to understand website usage

  • Advertising platforms such as Meta (Facebook & Instagram)

These providers only receive the information necessary to perform their services.


How We Protect Your Information

We take the security of your personal information seriously. Our website uses secure technology and encrypted connections to protect your data.

We regularly review our systems and processes to ensure your information remains protected.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.